Subject - Include "GCSS-Army" in the Subject line if submitting incident reports via e-mail. Tier 1 provides support to various software applications besides GCSS-Army. This will help ensure the incident is forwarded to the correct Tier 2 help desk. 2. Contact Info - UIC,Name, Phone #, AKO e-mail (and/or alternate email address), Unit/Office. 3.
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Our help desk operating hours are 0830-1630 Monday through Friday. For routine AEAS assistance, we recommend you send an email with a description of your issue and your contact information to email@example.com. For emergency AEAS assistance, please call our help desk at 913-680-6581 (Please leave a message with a ...
Get help in Microsoft Teams. The Help button in Microsoft Teams is where your users and champions can find all the assistance they might need while using Teams. Teams provides localized language support for help content. For the most current list of supported languages, see Microsoft Teams supported languages for help content.
SPS-A Army Enterprise Service Desk (AESD) Hours of Operation: Tier 1: 24x7x365. Tier 2: 0800-1700 EST. Contact the AESD using one of the following mechanisms: Phone: 1-866-335-2769 (ARMY) #Option 7. Email: Email AESD. A .mil email address has to be used when emailing the AESD. Web: AESD Website.
These tools support instant messaging, email, document management, video conferencing and online meetings, etc. The suite of tools is available for both personal and work devices. 2 - What is Microsoft Teams? Microsoft Teams is a collaborative toolset to help you and your colleagues communicate when not in the office.
U.S. Army Cyber Command integrates and conducts cyberspace operations, electromagnetic warfare, and information operations, ensuring decision dominance and freedom of action for friendly forces in and through the cyber domain and the information dimension, while denying the same to our adversaries.
contact AESD to have them elevate the ticket to Tier II support . b. Initiate a chat with Chat Support to have them submit a ticket and elevate it to Tier II. c. Call AESD at (866) 335-ARMY (2769); wait times are typically longer. When you are in contact with an AESD staff member, you will need to inform them that the CVR Self-