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This way, you can tell whether the add-in is the cause of the problem or not. Select Start > Run, type Outlook /safe, and then select OK. Accept the default Outlook setting in the Choose Profile dialog box and then select OK . Enter your password if prompted and then select Accept.

Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts). Follow the prompts to complete the wizard and restart Outlook. Repair Outlook data files. If Outlook still doesn't open, use the Inbox Repair tool to find and possibly fix the problem. Exit Outlook.

Choose the reason you need your password reset, and then click Next. 2. Enter the email address you used when you made your Microsoft account (This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com). Then, enter the characters (Captcha) you see on the screen (Turing test).

The solution is to log in using the new account. The person mistyped the email address. Retyped the correct email address. The person did not access the account (WITH A BROWSER) within 365 days. The account will be deleted permanently in the system due to inactivity. You may recreate the account as a new account if it is still available.

Why can I not access/ open my outlook e-mail account?Recently I can't open my microsoft office outlook account. Every time I try to open it it comes up with the message: Cannot start microsoft office outlook. Cannot open the outlook window. I have tried repairing it. When this did not work I removed it & tried re- installing it again.

Click “Next.”. Enter your password and click “Sign in.”. A confirmation page will be displayed, asking you to confirm that you allow Microsoft Outlook to access your email. Click “Allow.”. Your account will now be added automatically using the IMAP protocol. If you want to add the Outlook app to your phone to see the mail account ...

Hi SParsons613, Sorry to hear about the issue. Unfortunately, the only way to recover your account is through the account recovery form that you've already gone through. You can re-submit the form at least twice a day. Also, please check the link below for tips and general guidelines when filling out the form.