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If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions. Sign in to Hotmail or Outlook.com To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password.

Run a Microsoft 365 Diagnostic: There are Microsoft diagnostics that you can run to troubleshoot connectivity issues. The diagnostics perform automated checks to detect issues and provide possible solutions to fix them. Select Run Tests: Outlook User Connectivity to download and run the diagnostic. This feature requires a Microsoft 365 ...

In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account.

Please follow the steps below: Choose File > Account Settings > Account Settings. Select the email account you want to change, and then choose Change. In the Change Account window, update your password. Select Close after Outlook tests your account settings, then Finish > Close to return to Outlook.

There are many possible reasons why you can't access your account. For us to determine what happen, please follow the troubleshooting steps below: Check the Service status of your account: 1. Sign in to Service status website by clicking this link. 2. If you find any error, please inform us and provide us the complete error message.

1. Open Outlook, click on Tools< Trust Center< Add-ins. 2. Under Manage select COM Add-ins. 3. Click on GO options beside Manage, uncheck all the add-ins and click Ok. 4. Try to open Outlook and check if it works fine.

And yes, the password is correct & up-to-date. Ensured this account had a license to use Office desktop apps Ensured desktop login in the Exchange admin center is allowed Repair the entire Office suite through the Windows Control Panel Not necessarily in that particular order but I did check it all.

User Impact: Users may be unable to access their mailbox from Outlook, Outlook on the web, mobile devices, or other protocols. Current status: We've begun deployment of the fix to the affected infrastructure and we're monitoring it's progress to ensure it completes successfully.