The Citrix Gateway store URL must be the first entry in the list of configured store URLs. Reset Citrix Workspace app. Resetting Citrix Workspace app restores the default settings. The following items are reset when you reset Citrix Workspace app: All the configured accounts and stores.
As a result, you can access the UDP audio through Citrix Gateway. By default, this feature is disabled. Starting with version 2202, the enhancement to support UDP audio through Citrix Gateway is generally available for Citrix Workspace app. To enable UDP audio: Set the following options in the [ClientAudio] section of module.ini:
Create a Citrix Gateway Session Policy that is applied when the EPA factor succeeds. Go to Citrix Gateway > Policies > Session. On the tab named Session Profiles, click Add. Name it FullAccess or similar and click Create. The Session Profile does not need any settings. Switch to the tab named Session Policies and click Add.