To mitigate this issue, users should install Citrix Receiver LTSR 4.9 CU6 (4.9.6001) and any future updates to 4.9 that are released or the current version of Citrix Workspace. Versions of Receiver for Windows OTHER THAN 4.9 have already or will soon reach their end-of-life and will not be fixed by Citrix.
The Receiver Diagnostics Tool for Windows enables Administrators to collect and upload key data from various components of Citrix Receiver installed on Windows end points. The information can then be shared with Citrix Technical Support using secure uploads to diagnose and troubleshoot cases.
The Receiver Clean-Up Utility removes components, files, and registry values of Online Plug-in 11.x, 12.x, and Receiver for Windows 3.x, 4.x (Online Plugin-in 13.x, 14.x). This includes the Offline Plug-in component if installed and HDX RealTime Media Engine if installed.
Downloading Citrix Receiver... Install Citrix Receiver on your machine when the download is complete. Once you've installed Citrix Receiver, return here and click Continue .
An efficient virtual workspace app. The app is the most extensive technology the Citrix family of services has to offer. Citrix Workspace App is a universal software client that allows you to instantly access anytime, anywhere all your workspace services without the trouble of individually sign-on, confusing passwords, and complicated interfaces.
Whenever you download a file over the Internet, there is always a risk that it will contain a security threat (a virus or a program that can damage your computer and the data stored on it). To check the file for security threats, click Install and then save the file to a suitable location on your computer.
How to install Citrix Receiver. 1. From the Main screen, click on the . Citrix Receiver. link indicated below. 2.For Windows PCs, select Download Receiver for Windows.For MAC, click on Find Citrix Receiver for Other Platforms, then select Mac.