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If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Check for other Outlook processes running

Recover your account. We can help you reset your password and security info. First, enter your Microsoft account and follow the instructions below.

How to Fix Microsoft Outlook Not Syncing Check Your Internet Connection. When Outlook stops syncing emails, the first thing to do is check your internet... Disable Outlook’s Offline Mode. Outlook has an offline mode that allows you to work with your emails without being... Manually Update Your Email ...

Fix software update and profile issues. If you're using Outlook to access your Microsoft 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.

If Outlook gets stuck loading with the "Processing" message, close the app, and launch it in safe mode to try fixing this problem using the following steps: Use the Windows key + R keyboard shortcut to open the Run command. Type the following command and press Enter to start Outlook in safe mode: ...

Select Account Settings and Account Settings again. Select your email, then Change. From here you can double check all of your settings and even test them.

The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost) .

To isolate this issue, please confirm if you are using the Outlook app or the web mail. If your are using the app, try to access your account thru the web and see if it gives you the same error. Here's the link for the web app: https://outlook.live.com/owa