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Type Outlook /safe, in the Search programs and files and then click OK. Close and re-open Outlook. If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

This issue can occur when you register a 3rd party email address (e.g., an email address that is not Outlook.com or Hotmail.com) for your Microsoft Account and don't use Outlook.com for sending and receiving email. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3 rd party email address is the primary alias.

In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.

For steps to verify your email account settings, see Update AOL email settings below. Select any heading below, and it will open to show more info: Outlook isn't syncing my messages and folders on my mail account Outlook never asks me for a password Automatic setup failed Outlook keeps asking me for a password I want to change my password

There are Microsoft diagnostics that you can run to troubleshoot connectivity issues. The diagnostics perform automated checks to detect issues and provide possible solutions to fix them. Select Run Tests: Outlook User Connectivity to download and run the diagnostic. This feature requires a Microsoft 365 administrator account.

If Outlook gets stuck loading with the "Processing" message, close the app, and launch it in safe mode to try fixing this problem using the following steps: Use the Windows key + R keyboard shortcut to open the Run command. Type the following command and press Enter to start Outlook in safe mode: ...

To change Outlook to work online, select Send/Receive > Preferences > Work Offline. Check offline settings. If you have issues on a Mac and have disabled Work Offline, you may need to sign in to your email account and change your settings. Check other Outlook folders for messages.

1. Open Microsoft Mail 2. Right click on he account you want to remove 3. Click on "Account Settings" 4. Click on "Remove account from this device" Then add it again. If the problem still shows up, the reset Microsoft Mail: 1. Press WINDOWS + I 2. Click on "App" 3. Type "Microsoft Mail" in the search bar on the right 4. Click on "Microsoft Mail" 5.