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  2. Delivery and Read Receipt Confirmations in Outlook

    www.bettercloud.com/monitor/the-academy/delivery...

    Read receipts will indicate whether the email was opened, and are sent directly from the user who opens the email. Delivery receipts will indicate that your email was or wasn’t delivered to the recipient’s mailbox; it will show you that the message reached their email server, but doesn’t necessarily mean it’s in the user’s inbox.