The Client Training and Support Branch (CTSB), also known as Goldcoats, is a one-stop-shop IT support for the Corps of Cadets. Services include hardware repair for eligible laptops, software troubleshooting, system configuration, and more. HOURS MON 0730-1600 TUE 0730-1600 WED 0730-1600 THU 0730-1200 FRI 0730-1600
To out-process Goldcoats: Obtain clearing orders or a clearing sheet from USCC S1. Turn in loaner devices (if applicable) Pick up your computer being serviced at Goldcoats (if applicable) Obtain a clearing signature from Goldcoats Orders and clearing sheet
The Goldcoats The Goldcoats, also known as the Computer Skills Training and Support Branch, serve as the direct line of support for the Corps of Cadets and the USMA staff and faculty. Services Customer Support Excellence Our principal mission is the support of cadets and their information technology.
The Goldcoats USMA / ACC This page is dedicated to the "Goldcoats" who have supported the United States Military Academy's Academic Computer Center since its inception. "The Academic Computer Center opened its doors in December 1962, offering the use of a newly procured General Electric 225 digital mainframe to all faculty members and cadets.
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Goldcoats can assist with locked, disabled or if you need a new account created. CIS can only be accessed from the WREN network. When you’re on post, you must be connected to the WREN network, wired or wireless. If you’re not on post, you must connect to the WREN network via VPN using the Cisco AnyConnect VPN app.
United States Military Academy West Point
The U.S. Military Academy at West Point's mission is "to educate, train, and inspire the Corps of Cadets so that each graduate is a commissioned leader of character committed to the values of Duty, Honor, Country and prepared for a career of professional excellence and service to the Nation as an officer in the United States Army."