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The way I accessed my files is as follows: Firstly go to your Ionos dashboard. Then click on the contract you are using (i.e. WP Business). Thereafter go to hosting and click manage, then a page will open and click webspace. Once you click webspace you will be able to access all of your files.
69K views 11 years ago. New to 1&1? This video covers navigation of the 1&1 Control Panel; to manage all aspects of your account. We cover logging in to logging out, and everything in between.