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    • 4.5 average rating based on 163561 reviews
    • Bizrate Nov 13, 2019 All was easy to do.. Read more
    • Trustpilot Jun 18, 2022 I use to enjoy shopping from JcPenny but their company has gotten terrible over the past decade or so. I have decided to cease my business with them.\n\nClothing quality has significantly dropped. I'm lucky if I can get more than 3-4 months out of a clothing before dryer shrinkage or standard tears... Read more
    • Viewpoints Nov 23, 2016 The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
    • Feb 12, 2019 "Shipping time is way too long; cannot compete with Amazon 2 day shipping. Read more