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Right-click the Citrix Workspace icon in the Windows system tray and select Advanced Preferences > Reset Citrix Workspace. Enter the Workspace URL into the browser and sign in. Download the configuration file from Settings > Account Settings > Advanced > Download Workspace Configuration.

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Launch the CitrixWorkspaceApp.exe file and click Start. Read and accept the EULA and continue with the installation. When installing on a domain-joined machine with administrator privileges, a single sign-on dialog appears. See Domain pass-through authentication for more information. Follow the Windows-based installer to complete the installation.

Reset your Citrix account password - Citrix Reset password We will send you an email with a link to reset your password. Please make sure to check your spam folder and/or whitelist customerservice@citrix.com and donotreplynotifications@citrix.com. Find my account by: User name

Using Citrix Virtual Desktops on dual monitor: Select the Desktop Viewer and click the down arrow. Select Window. Drag the Citrix Virtual Desktops screen between the two monitors. Make sure that about half the screen is present in each monitor. From the Citrix Virtual Desktop toolbar, select Full-screen.

When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C++ Redistributable package is present on the system and installs it if necessary. This document aims to guide you through the installation process of both prerequisites and addresses issues you might face.