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Step 1 - Exit Outlook and start the Inbox Repair tool Step 2 - Repair the .pst file Step 3 - Recover repaired items to a new .pst file What is the Inbox Repair tool Show 3 more Original KB number: 272227 Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair tool.

Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook. Outlook connection still not working?

Right-click the Start button (lower-left corner), and select Apps and Features on the pop-up menu. Select the Microsoft Office product you want to repair, and select Modify. Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel.

The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your home, work, or school account and select the issue you want help with.

In versions of Microsoft Outlook that are earlier than Microsoft Outlook 2016, version 1807, the Inbox Repair tool (Scanpst.exe) can run only a single pass to scan a damaged Outlook data file (.pst) or Offline Outlook data file ( .ost ). However, multiple passes are sometimes required to fix all errors.

This guide helps you locate the Inbox Repair Tool for your version of Outlook, walks you through the repair process and gives recommendations what to do to when the Inbox Repair Tool fails and how to prevent pst-file corruptions from happening in the future. Locating scanpst.exe for your Outlook version Running the repair process