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Open a fresh web browser (Microsoft Edge or Chrome; Firefox only if configured with ActivClient) and go to Army 365 Webmail. Enter your @army.mil email. Select SIGN IN WITH CAC/PIV. Select the AUTHENTICATION certificate when prompted. Enter your six-digit PIN for your CAC. Have questions or issues with Army email? Find answers and pictorial steps HERE.
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Army 365 is a new U.S. Army initiative to help improve information sharing with added cybersecurity measures. This is a cloud-based capability to: Bolster collaboration and connectivity.
Outlook Sign in.
Adding Army 365 email to Outlook Client Select Account Settings, Account Settings Mountain Strong UNCLASSIFIED 24 Adding Army365 email to Outlook Client Select New Enter email@example.com Select Next firstname.lastname@example.org Mountain Strong UNCLASSIFIED 25 Adding Army 365 email to Outlook Client Select Allowfor any popups Select Finish then
A note for army personnel: If your email address used to end with @mail.mil, you will need to replace "mail.mil" with "army.mil" to log in. Enter your email address and select Sign in with CAC/PIV. If you're unable to access your Army email, you may need to migrate to Army365. Call the Army Enterprise Service Desk at 1-866-335-2769 for assistance.
email address (the one ending in mail.mil) in its entirety, i.e. email@example.com. • In the field labeled “Organization Details” select: NGB • In the field labeled “Customer Code” select: ARMY-GUARD • Select Yesfor the acknowledgement. • Click Save. Your old mail.mil email address goes here