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  2. Sign in to your account

    portal.office.com/adminportal/home?switchto...

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  3. Why Outlook email messages show unreadable characters

    social.technet.microsoft.com/Forums/lync/en-US/2...

    The sender used an e-mail program that did not mark messages with a language encoding (character set), or marked messages with an incorrect encoding setting. In this case, we will see unreadable characters when we open the received message in our Outlook. For example, European regional characters (like German) require UTF-8 encoding protocol.