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Outlook for Windows troubleshooting. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue.

1. Error 0x800ccc0f. The cryptic Outlook error code 0x800ccc0f appears while sending or receiving emails. The error may occur in MS Outlook 2019, 2016, 2013, 2010, and 2007 due to poor network connection, firewall settings, corrupt or oversized Outlook data file (OST/PST), etc.

Outlook server or mail server is offline. Outlook has no default email account. Corrupted Send and Receive settings. Another program is accessing the PST or OST data (Desktop Search, Lync, etc). An antivirus program is currently scanning the outgoing email. Outlook cannot connect to the email server. Now that we know the culprits, let’s get busy.

Fortunately, there are several effective troubleshooting methods to resolve Outlook’s Send and Receive Errors. In this article, we will present 12 working tips that can help you diagnose and fix the problem, enabling you to regain control over your email operations.

Use the Report Message add-in to report messages that aren't junk in Outlook. In Outlook, open a message in the Junk Email folder. Do one of the following steps based on your Ribbon Layoutconfiguration in Outlook: Classic Ribbon: Select Report Message, and then select Not Junkin the dropdown list.

Step 1: Enable logging The first step is to enable logging in Outlook. To do this, go to the Options menu, select Advanced, and choose the option for Enable troubleshooting logging. This will enable logging for all Outlook activities, and the logs will be stored in a text file on your computer. Step 2: Reproduce the problem

1. Open Outlook and go to the "File" tab. 2. Click on "Manage Rules & Alerts". 3. Look for any rules that may be causing the issue and disable them. 4. Restart Outlook. In Outlook on the web, Go to settings >View all outlook settings >Mail >Rules. check if there is any rule moving the received emails.