A user's outlook is stuck on 'Trying to connect'. No other program is affected regarding connectivity. Here are the steps I've taken so far. Ran SaRa on the machine - Advanced Diagnostics, no issues reported. Repaired office, first attempt was 'Quick Repair' then 'Online Repair', issue still persists
Check if there are any add-ins installed in Outlook that may be causing the issue. You can try disabling all add-ins and see if Outlook connects successfully. More on starting Outlook in safe mode and disabling add-ins.
Navigate to the Start icon and select Control Panel. From the View Bysection, select Large iconsfrom the drop-down menu. Click on the Windows Credentialoption. Scroll down and under the Generic Credentials, click on your Microsoft Account. Click on the Editlink. Change your password and hit the ...
Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Follow the prompts in the wizard, and when you’re done, ...
1. Firstly, it’s suggested to check updates to keep Outlook and Office 365 suite in the latest version, you can suggest one user update to Version 1910 (Build 12130.20272).
Some of the reasons Outlook experiences issues connecting to the email server include a minor glitch with the app, your internet connection isn’t working, or the Outlook data file has a problem. This guide will offer a few solutions so your Outlook client can connect to your email server and fetch new emails.
Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Microsoft 365. Common Outlook fixes Feedback
When you use Microsoft Outlook to connect to Office 365 Exchange servers, Outlook displays a "Trying to Connect" or "Disconnected" status for a time period of five minutes to an hour or more. Cause. This problem occurs because individual function calls in the remote procedure call (RPC) over the HTTP connection take a long time to return.
If Outlook still cannot connect, move on to the next tip. Repair install You can run a repair installation of Microsoft Office; this will solve problems that standard fixes cannot repair.
Corrupt profile may cause Outlook to no longer remember your password. Please try to create a new mail profile in Control Panel and reconfigure your email account in the new profile to fix the issue. To create a new mail profile, you can refer: http://support.microsoft.com/kb/829918