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Outlook.com is a free personal email service from Microsoft that doesn't scan your email for the purpose of serving you ads. Automatically file emails and share photos easily. By using this site you agree to the use of cookies for analytics, personalized content, and ads.

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In Outlook.com, select your account picture at the top of the screen. Select Sign out. Go to the Outlook.com sign-in page and select Sign in. Enter your email address or phone number and select Next. On the Enter password page, clear Keep me signed in. Enter your password and select Sign in.

Select Mail, which opens the Options panel on the left. Under Mail > Automatic processing, select Inbox and sweep rules. Select Add under Inbox rules. Type a name for the inbox rule in the Name box. Under When the message arrives, and, select It includes these words, and then select in the subject.

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If your friend is using Microsoft Account via Outlook 2016, and he is getting such error, most probably his online quota is almost full. It is true that Outlook 2016 does not have limitation (except the storage capacity of the drive) but it is only an email client that syncs with online server. Judging from description either your friend was ...