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A user's outlook is stuck on 'Trying to connect'. No other program is affected regarding connectivity. Here are the steps I've taken so far. Ran SaRa on the machine - Advanced Diagnostics, no issues reported. Repaired office, first attempt was 'Quick Repair' then 'Online Repair', issue still persists
Outlook keeps saying "Trying to connect..." or "Disconnected." Ran through the entire thing which checks a bunch of things, creates a new profile and deletes it when you say it didn't fix the problem, starts outlook in "Safe mode" and a few other things.
Check Internet Connection Turn off and then switch on your internet router. Use your mobile cellular data or Hotspot. Switch to a stable internet connection. Check if the firewall is blocking the Outlook app. While in a public network, please make sure that Outlook is not restricted.
Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Follow the prompts in the wizard, and when you’re done, ...
If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. Run Windows Update to make sure that you have the latest updates for Outlook and other desktop applications for Microsoft 365.
Outlook offers an offline mode that you can use to work on your emails while being disconnected from the internet. However, if you’ve enabled this mode, that may be why the app fails to connect to your email server. In this case, turn off the offline mode, and Outlook will be back online. Open Outlook on your computer.
Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step. Step 2: Make sure Outlook isn't working on a large or long process
Cause This problem occurs for one or more of the following reasons: You have not installed the latest updates. Outlook is in use by another process. Outlook is loading external content, such as images in an email message. A previously installed add-in is interfering with Outlook. Your mailboxes are too large.
If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Last updated: 9 August 2023. Outlook.com issues affecting email messages, attachments, and features
On the Outlook desktop app, click the File menu on the top. On the Info tab, click the Account Settings button. Again select Account Settings. Select your email and click Remove. Now, click the New button. Type in your Microsoft 365 email and hit Connect. Click Done. 5. Repair the Corrupted PST File.