A user's outlook is stuck on 'Trying to connect'. No other program is affected regarding connectivity. Here are the steps I've taken so far. Ran SaRa on the machine - Advanced Diagnostics, no issues reported. Repaired office, first attempt was 'Quick Repair' then 'Online Repair', issue still persists
Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Follow the prompts in the wizard, and when you’re done, ...
Let us fix your Outlook connection problems for you. We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section.
Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.
Verify Log-in Credentials. Navigate to the Start icon and select Control Panel. From the View By section, select Large icons from the drop-down menu. Click on the Windows Credential option. Scroll down and under the Generic Credentials, click on your Microsoft Account. Click on the Edit link. Change ...
To fix this issue, you need to remove the corrupted credentials, follow these steps: Click Start, click Control Panel, and then click Credential Manager. Note: If View by is set to Category, click User Accounts first, and then click Credential Manager.
If .OST file isn’t too large, you can move account associated .OST file to another place, restart Outlook (Outlook would automatically create a new data file for Exchange account). This way we can confirm if issue is caused by .OST data file. Introduction to Outlook Data Files (.pst and .ost)
Troubleshoot Your Internet Connection Turn Off “Work Offline” Mode Restart Outlook Enable the Network Connectivity Status Indicator (NCSI) Change the Network List Service Startup Type Restart the Network Location Awareness Service Rebuild Outlook Data File Disable Outlook Extensions Repair Microsoft Outlook Get Outlook Connected
At this point Outlook will say "Trying to connect", but will never connect, nor prompt for credentials. Rebooting will temporarily fix it, but now users are reporting this can occur anywhere from 1-4 times a day. Things we have Tried: Close and Reopen Outlook [Nothing] Close and ReOpen in Safemode [Nothing]
You're unable to connect to a mailbox. You experience feature-related issues (Mail, Calendar, or Contacts issues, for example). To fix these problems, set up Office to automatically update to the latest version. To do this, use one of the following methods, as appropriate for your situation.