"Slamming" is when your phone company switches your phone service without your permission. "Cramming" occurs when companies add charges to your phone bill without your permission. "Bill shock" - This is a sudden and unexpected increase in monthly wireless bills not caused by a change in service plans.
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@pratgupta5 @ATT just got my wireless bill. My last bill apr-may was totally wrong with long distance charges even though we have unlimited extra plans on all lines. Have spent hours on phone with offshore based customer service to no avail. Still no credit showing