Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.
A user's outlook is stuck on 'Trying to connect'. No other program is affected regarding connectivity. Here are the steps I've taken so far. Ran SaRa on the machine - Advanced Diagnostics, no issues reported. Repaired office, first attempt was 'Quick Repair' then 'Online Repair', issue still persists
Some of the reasons Outlook experiences issues connecting to the email server include a minor glitch with the app, your internet connection isn’t working, or the Outlook data file has a problem. This guide will offer a few solutions so your Outlook client can connect to your email server and fetch new emails. Table of Contents Restart Outlook
If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues . Last updated: 6 November 2023.
If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. Run Windows Update to make sure that you have the latest updates for Outlook and other desktop applications for Microsoft 365.
Check the status at the bottom right of the Outlook window; you should see Connected. If it says Offline , click the Send/Receive tab in Outlook's ribbon and then click Work Offline .
It’s possible your email server has a problem, causing Outlook not to establish a connection. In this case, try to access your mailbox using an alternate method and see if that works. For example, head over to Outlook for the web and try to access your Outlook account there.
Select any heading below, and it will open to show more info: Outlook isn't syncing my messages and folders on my mail account Outlook never asks me for a password Automatic setup failed Outlook keeps asking me for a password I want to change my password I can't receive new email messages I can't send messages Update AOL email settings
If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Important: Steps may be different between the new and classic Outlook for Windows. To determine which version of Outlook you're using, check if there's a File option in the menu (located above the ribbon).
You're unable to connect to a mailbox. You experience feature-related issues (Mail, Calendar, or Contacts issues, for example). To fix these problems, set up Office to automatically update to the latest version. To do this, use one of the following methods, as appropriate for your situation.