If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Last updated: 4 May 2023.
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Check for other Outlook processes running
You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. In Windows 10, click Start . Type Outlook /safe, in the Search programs and files and then click OK.
Microsoft 365 outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day.
If the Outlook.com status is up and running but you can't sign in, the problem may be with your computer, network, or service provider. To troubleshoot Outlook.com if you see a green checkmark on the service status page but you're having problems with your mail service, try these fixes in the order presented:
Do you have problems with the Hotmail (Outlook) login on Friday May 26, 2023? If there’s a global outage, or issues local to USA, UK, and other countries then they will be revealed within status ...
Title: Some users' sent email appears. in the Sent folder but isn't received by. recipients. User impact: Users' sent email. appears in the Sent folder but isn't. received by recipients. Current status: We've identified an. email sending issue where email. appears in the Sent folder but isn't. received by recipients. We're. analyzing network ...
Problems in the last 24 hours. The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. At the moment, we haven't detected any problems at Outlook.com.
If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. Run Windows Update to make sure that you have the latest updates for Outlook and other desktop applications for Microsoft 365.
If the latest updates for Outlook aren't applied, you may experience the following problems: You're intermittently or repeatedly prompted for your password. You're unable to set up a mail profile. You're unable to connect to a mailbox. You experience feature-related issues (Mail, Calendar, or Contacts issues, for example).