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If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Check for updates You might need to set Windows Update to automatically download and install recommended updates.
The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your home, work, or school account and select the issue you want help with.
If Outlook gets stuck loading with the "Processing" message, close the app, and launch it in safe mode to try fixing this problem using the following steps: Use the Windows key + R keyboard shortcut to open the Run command. Type the following command and press Enter to start Outlook in safe mode: ...
Fix software update and profile issues Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Microsoft 365. Common Outlook fixes Feedback
The Outlook application may be damaged. Use the built-in Microsoft 365 repair utility to fix it. Close all Office applications. Go to Start > Control Panel. Select Category View. In the Programs section, select Uninstall a Program. Right-click Microsoft 365 and choose Change. Select Online Repair or Repair.
On the File tab, click Account Settings > Account Settings. b. In the Account Settings dialog, click Data Files. c. Select your account and click Open File Location. d. Close all dialog boxes, and then close Outlook. e. With Outlook closed, delete the .ost file you have located. f. Restart Outlook and allow a new OST to be created.
Learn Outlook for Windows troubleshooting This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue.
For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools. Jump to each section on this page for specific Outlook issue: Outlook issues after connecting Outlook to ...
Starting February 1, 2023, cloud storage used across Microsoft 365 apps and services includes Outlook.com attachments data and OneDrive data. For more information, please click here.. To learn about the various storage plans available, please click here.
If Outlook keeps crashing on your Android or iOS device, clear the browser’s cache. Remove the Outlook app and reinstall it. 2. Enable Work Offline. The Work Offline option allows you to access mail that you’ve saved before Outlook stopped working. Open Outlook and check for the Working Offline status at the bottom of the window.