On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.
Restart Outlook. On occasion, Outlook (and other applications) may hang up, or stop working altogether. Closing and re-opening Outlook could clear up any issues that prevent the receipt of emails. Check the internet connection.
Important: If your Microsoft cloud storage is full, you cannot send or receive email. Check your mailbox storage to see what's taking up space. Learn more about recent changes. To troubleshoot issues you're having with sending or receiving emails in Outlook, use our guided support tool below.
General Troubleshooting Use a Different Browser Log Out and Back Into Your Account Check Your Gmail Account Storage Double Check Your Gmail Filter Settings Disable Gmail Email Forwarding Disable Your Antivirus Program Check Google Admin Console Contact Google Support General Troubleshooting
If your cloud storage and mailbox are not full, and you can't send or receive email, or can't connect to Outlook.com, check these common causes: If you can't send or receive email, check your account: update your password if it's been changed recently. Your account might also be temporarily blocked because we noticed some unusual sign-in activity.
Some extensions or add-ons on your browser or applications on your computer may cause Gmail to not work. Turn off extensions and uninstall applications one by one. Then, open Gmail again to check if that solves the problem. If available, try using your browser’s incognito or private browsing mode.
If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Check for updates You might need to set Windows Update to automatically download and install recommended updates.
If you are using an Android device, the steps might very slightly depending upon which phone and version of Android you are running, but here's the general procedure: 1. Start the Settings app. 2 ...
Step 1: Make sure MX records are set up correctly. Mail Exchange (MX) records direct your domain's email to the servers that host your domain's user accounts. Your MX records must point to Google mail servers before you can send and receive email with Google Workspace and Gmail.
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here . For other help with your Microsoft account and subscriptions, visit ...