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9.00 average rating based on 6,534 reviews

  • TrustpilotMar 1, 2018
    Prompt and Effective Customer Service : Houzz customer service promptly and effectively resolved a shipping issue with my order. The issue was the fault of the carrier (this was a freight shipment with 2 pieces, and one of the pieces was accidentally shipped to a different customer), but Houzz... Read more
  • ResellerRatingsJan 3, 2018
    This product arrived at my home in pieces. Once assembled, I found out it was defective making it nearly impossible to repackage for return. The back of the chair is quite hard to push back without both feet and hands. The foot rest doesn't clear the floor and has to be "helped" to a reclining... Read more